terms & conditions

Effective Date: Jan 1st, 2026

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends event inquiry confirmations, discovery call reminders, booking updates, and customer support communications to individuals who have submitted an inquiry through www.santosspeaks.com or otherwise opted in to receive SMS communications from Santos Speaks.

Opt-in is collected through website forms, scheduling forms, and other approved methods that include explicit consent to receive SMS communications.

Messages may include:

• Discovery call confirmations and reminders

• Event booking communications

• Scheduling and availability updates

• Customer support responses

• Service-related notifications

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages.

Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up again through one of our approved opt-in methods.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly at:

Email:

Phone:

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply.

Message frequency varies based on your interaction with our business, event planning needs, and communication preferences.

For questions regarding your mobile plan, please contact your wireless provider.

6. Supported Carriers

Our SMS program works with major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

7. Age Restriction

You must be at least 18 years old to participate in our SMS program.

8. Privacy Policy

For information regarding how we collect and use data, please review our Privacy Policy available on this website.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

General Terms & Conditions

Acceptance of Terms

This website (the "Site") is owned and operated by ("Company," "we," "us," or "our").

By accessing or using this Site, submitting an inquiry, scheduling a consultation, or engaging with our services, you agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with these terms, please discontinue use of the Site.

Speaking Engagements & Booking Requests

Submitting an inquiry, discovery call request, or booking form does not guarantee availability and does not create a contractual agreement.

All speaking engagements, workshops, performances, consulting services, and appearances are subject to separate written agreements, availability, and mutual approval.

We reserve the right to accept or decline engagement requests at our sole discretion.

Intellectual Property Rights

Our Limited License to You

All content on this Site, including but not limited to:

• Keynote descriptions

• Written content

• Music and lyrics

• Videos and recordings

• Graphics and branding

• Photographs and images

• Downloadable materials

is the property of Santos Speaks and is protected by copyright, trademark, and other intellectual property laws.

You may view and download content for personal, non-commercial use only.

You may not reproduce, distribute, modify, republish, sell, or otherwise exploit Site content without prior written permission.

Your License to Us

By submitting content, testimonials, reviews, photos, videos, comments, or other materials to us, you represent that you own the rights to such content and grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, distribute, and publish such content for marketing, promotional, and business purposes.

Event Recordings & Media

Speaking engagements, performances, workshops, and events may be photographed, recorded, or documented for promotional purposes unless otherwise agreed in writing.

Ownership and usage rights regarding recordings, photography, and event media shall be governed by any separate written agreement between the parties.

Disclaimers

The information provided on this Site is for informational purposes only.

Nothing contained on this Site constitutes medical, psychological, mental health, legal, financial, or professional advice.

Although Kayla Santos is a licensed mental health professional, any keynote, presentation, workshop, performance, or content provided through this Site is educational and inspirational in nature and is not intended to replace professional treatment, therapy, diagnosis, or counseling services.

All information, products, and services are provided "as is" without warranties of any kind, either express or implied.

Limitation of Liability

To the fullest extent permitted by law, Santos Speaks shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Use of this Site

• Reliance on information contained herein

• Participation in events or programs

• Delays, cancellations, or interruptions of services

Your use of the Site and services is at your own risk.

Third-Party Links

This Site may contain links to third-party websites.

We are not responsible for the content, policies, or practices of any third-party websites and encourage users to review their terms and policies independently.

Online Purchases & Third-Party Services

If products, services, tickets, consultations, workshops, or other offerings become available through this Site, purchases may be processed directly or through third-party providers.

We are not responsible for the policies, practices, or performance of third-party vendors.

Indemnification

You agree to indemnify and hold harmless Santos Speaks, its owners, employees, contractors, agents, affiliates, and representatives from any claims, liabilities, damages, costs, or expenses arising from your use of the Site or violation of these Terms & Conditions.

Termination

We reserve the right to suspend or terminate access to the Site at any time and for any reason without prior notice.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the state in which Santo Speaks operates.

Any disputes arising from these Terms shall be resolved through binding arbitration or the appropriate courts within that jurisdiction.

Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this Site with the revised effective date.

Continued use of the Site constitutes acceptance of any modifications.

Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Santos Speaks

Phone: 941-237-0219

Website: www.santosspeaks.com

By using this website and our services, you acknowledge and agree to these Terms & Conditions.